Gshopx User Agreement

Welcome to Gshopx (https://www.gshopx.com/en) ("Gshopx", "we", "us", or "our").

Before accessing or using our services, please read these Terms of Service ("Terms") carefully. By registering, accessing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Services

Gshopx is an online platform that provides digital products, including but not limited to:

  • Game CDKeys (activation codes)
  • Game account trading (for certain products)
  • Virtual goods and related services

We reserve the right to modify, suspend, or discontinue any part of the services at any time without prior notice.

2. Eligibility

You must meet the following requirements to use our services:

  • Be at least 18 years old, or have consent from a legal guardian
  • Have the legal capacity to enter into a binding agreement
  • Comply with all applicable laws and regulations in your jurisdiction

If you do not meet these requirements, you must not use our services.

3. User Information and Security

3.1 Accurate Information

Whether you create an account or use our guest checkout system, you agree to provide accurate, current, and complete information, particularly a valid email address. Your email address is essential for the delivery of your purchased digital goods and order confirmations.

3.2 Security and Responsibility

You are solely responsible for maintaining the security of the email address provided during checkout or your account credentials (if applicable). Gshopx is not liable for any loss of digital goods (e.g., CDKeys sent to the wrong address or intercepted) resulting from typos in the email address you provided or unauthorized access to your email inbox.

4. Products and Transactions

4.1 Nature of Products

Products offered on Gshopx include:

  • Digital goods (CDKeys)
  • Virtual game accounts (in certain cases)

⚠️ Important Notice:

  • Digital products are generally non-revocable once delivered
  • Account-based products may carry risks such as suspension or bans

4.2 Order Processing

  • Orders will be fulfilled after successful payment
  • Some orders may be subject to manual review
  • We reserve the right to cancel orders for risk control purposes

4.3 Pricing and Payment

  • All prices are as displayed on the website
  • Payments are processed via third-party providers (e.g., PayPal, credit cards)
  • You are responsible for any applicable taxes or fees

4.4 Third-Party Inventory and API Delivery

Many of our digital products (including CDKeys) are sourced and delivered in real-time via integrations with third-party digital goods suppliers and APIs (such as Paypal). While we strive for instant automated delivery upon successful payment, fulfillment is strictly subject to upstream stock availability and API stability. In the rare event of an API failure, network delay, or unexpected out-of-stock situation after your payment is processed, Gshopx reserves the right to either delay delivery until stock is replenished or automatically cancel and fully refund your order.

5. Refund Policy

5.1 CDKey Products & Evidence Requirements

Digital products, including CDKeys, are non-refundable once delivered, exposed, or viewed, due to their single-use nature.

Refunds or replacements may ONLY be granted if:

The key provided is demonstrably invalid, defective, or duplicated prior to your purchase.

Cooperation for Dispute Resolution: If you claim a key is defective, you must cooperate fully with our support team. To process a claim with our upstream digital suppliers, you are required to provide sufficient visual evidence. This may include unedited, full-screen screenshots of the error message, your platform's game library, account purchase history, and in some cases, correspondence with the game publisher's official support team proving the exact date and time the key was redeemed.

Refunds will NOT be granted if:

  • You fail or refuse to provide the required evidence mentioned above.
  • The key has been successfully activated.
  • The purchase was made in error (e.g., buying for the wrong platform, region-locked keys purchased outside the specified region, or hardware incompatibility).

5.2 Account-Based Products

  • Generally non-refundable once delivered
  • If login fails, customer support may assist

5.3 Dispute Resolution

In case of disputes:

  • You must first contact our customer support
  • Gshopx reserves the final right of decision

6. User Conduct

You agree NOT to:

  • Engage in illegal activities
  • Use cheats, hacks, or unauthorized tools
  • Commit fraud or abuse the platform
  • Interfere with platform operations
  • Create multiple accounts for malicious purposes

We reserve the right to:

  • Suspend or terminate your account
  • Cancel orders
  • Permanently ban users

7. Intellectual Property

All content on the platform, including but not limited to:

  • Website design
  • Text and graphics
  • Logos and trademarks

are owned by Gshopx or its licensors.

Unauthorized use, reproduction, or distribution is prohibited.

8. Risk Disclaimer

By using our services, you acknowledge the following risks:

  • Game account suspension or bans (especially for account trading)
  • Region restrictions (region-locked keys)
  • Changes in third-party platform policies

You assume all related risks.

9. Disclaimer of Warranties

To the maximum extent permitted by law:

  • Services are provided "as is" and "as available"
  • We do not guarantee uninterrupted or error-free service

We are not responsible for:

  • Third-party platform issues (e.g., Steam, PlayStation)
  • Force majeure events
  • User errors

10. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability shall not exceed the amount paid by you
  • We are not liable for indirect or consequential damages (e.g., loss of profits)

11. Privacy

We value your privacy. Please refer to our:Privacy Policy

12. Changes to Terms

We reserve the right to update these Terms at any time:

  • Updates will be posted on this page
  • Continued use of the platform constitutes acceptance

13. Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • You are suspected of fraud or abuse

Upon termination:

  • Your account may be disabled
  • Pending orders may be canceled

14. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Gshopx services.

15. Contact Us

If you have any questions regarding these terms, please contact us:sz2@ripplesoftlimited.co.uk